Welcome to our new website

Website registration has been simplified, and you no longer need an account number to create a web account. You will still need to add an account number to see your vehicle details; you'll find your account number on the welcome letter that arrives via USPS.

Now, website accounts never go away. From here forward, anytime you buy or lease a vehicle with Volvo Car Financial Services, you'll add it to your existing account instead of creating a new one.

The Account Summary page has been redesigned into a Vehicle Dashboard. It's where you'll find all your account info in one place after you log in, so you'll spend less time clicking around.

In the Vehicle Dashboard, you'll find your payment history and monthly statements. Additionally, requests for things like a payoff, lease term extension, or secure messaging can be found here under the "I want to" button.

Forgotten usernames and/or passwords no longer require an account number to reset; both can now be quickly recovered online.

Customers with multiple vehicles will have a simple and straightforward way to toggle between them, without going through a separate page.

A new Help Center was added, that now includes our FAQ, Popular Questions and Contact Us information, for access to the answers you need, 24/7.

Persistent messages will stay in place to remind you that your requested account change is in the works and how many days the change is estimated to take (such as an address change or Auto Pay signup).